Mental Health

first aid training
Case Study

How Pathlight makes a difference

Driven by a passion to foster positive mental health, compassionate relationships and mindful, productive workplaces, Pathlight are committed to providing excellent training, support and consultancy services.

Explore our case studies to find out how Pathlight’s training and other services have transformed the culture, staff wellbeing and performance of organisations like yours.

Our clients report:

Enhanced staff wellbeing, engagement, empowerment, purpose and productivity.
Skills, knowledge and compassion around mental health, wellbeing and relationships boosted.
Improved, more efficient and person-centred staff management and HR functions.

Diversity Matters North West

Diversity Matters North West is an award-winning independent charity based in Hyde, Greater Manchester. They work to combat health and wellbeing inequalities and social exclusion. They also promote community cohesion, supporting people in their local communities to develop their potential and support each other. Pathlight have worked with Diversity Matters North West since 2020. We have delivered Mental Health First Aid training to their staff, including senior managers.

We have also provided Mental Health Aware training to groups of their service users.

Several months after delivering our Mental Health First Aid training to Diversity Matters North West’s managers and staff, all delegates were invited to complete an anonymous survey. The results below summarise how they believe Pathlight’s support has impacted them personal and their organisation as a whole.

We are proud to continue working with DMNW and are very pleased with the significant improvements they reported following our training.

About one year after our initial Mental Health First Aid training, we spoke with Rehana Begum, joint Chief Officer of Diversity Matters North West.

In this video, Rehana explains the “huge benefit” of Pathlight’s Mental Health First Aid training on her staff, her charity’s culture and the communities they serve.

Rehana shares how MHFA training has led to her team being more supportive, more aware of mental health and stigma and able to use various tools to support positive wellbeing in themselves and their clients.

She also explains how the charity has responded by prioritising staff wellness, creating and updating wellbeing policies, brining in additional mental health support and more.

Given that the training took place just before the pandemic struck, Rehana and her team were able to recognise and respond to the stress and mental health challenges brought about by working from home and experiencing COVID-19.

Testimonials

Working with Paul has been really insightful and thought provoking. The planning and consideration for his audience has been exemplary, which led to a very bespoke, tailormade programme. Paul’s delivery of content was both inspiring and considerate to delegates. I would highly recommend Paul and the Pathlight organisation. I very much look forward to continuing to work with him.

Sam Education Manager, City in the Community

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Design, resourcing & craftsmanship of the course was first rate. Made as accessible as possible a deeply complex and often challenging part of human experience whilst maintaining focus on actually empowering people to help others – always cool. Course & facilitator came with full spec compassion.

Diversity Matters NW

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Paul was great. He instantly made the group feel comfortable in the environment and the confidential room truly came to life. It was a great learning environment and experience – to be in such a safe mental space with others, which I’ve never seen done before. It’s a course I’ll actually miss, as learning with Paul has been fun, insightful and interesting in all the right ways! I would recommend this course to anyone without hesitation!

City in the Community

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Taking time out weekly with Paul as a family allowed the space for us to discuss issues we wouldn’t have done normally. He was engaging with the children and helped us to learn and put in to practice many techniques. We’re confident that the sessions we did together will be the foundation of a stronger more harmonious family.

Andy & Liz

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Invaluable course & experience. An absolute beacon of hope for raising awareness and changing lives for the better. The holistic approach was brilliant.
Paul was a patient, kind and professional instructor. His open, human-to-human delivery really gave the space for me to explore and develop my understanding.
It has made me reflect on my mental health & well-being as well as giving me the tools to be able to support others. I feel inspired and hopeful.

Rebecca

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I would like to thank Paul for the amazing work leading the course. Paul has helped me not only want to try my best to support others who are going through difficult times with their own mental health…but to also be open to communicating how I feel with others.

City in the Community

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Excellent training.
Paul’s approach and delivery style ensured we were on board, engaged and fully connected as a group. I have learnt so much from Paul and feel truly inspired to be the best MHFA I can be.

Jo

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Discovering your work…has had a life-changing impact for me. I admire your cause and deeply value it…Your open approach has inspired me to have a voice.

Becky

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Very interactive, very in-depth & covered a lot of content. Paul presented very well; his knowledge & openness from his own experiences created a very open & safe space.

City Football group Ltd

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Paul was excellent in all aspects: knowledgable, friendly & encouraging. He provided a safe space for the group to share, listen & learn. I have gained much more of an insight into mental health and how to properly help people.

Manchester City FC

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Paul was a great trainer & created a warm, safe environment for learning. I highly recommend training with Paul, I feel he has equipped me with key skills which I will use to help others for the rest of my life.

Suzie

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I recently took part in the 2 day adult MHFA training course with Paul. What a great course very interesting and enjoyable. Very detailed!
I feel that I have gained some really useful skills and knowledge for myself and to help others.

Gareth

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I would 100% recommend this course. It is such a hugely important topic. The course is delivered amazingly and is made very enjoyable despite the heavy or serious nature of some topics. I really enjoyed my experience on the two day MHFA course, and felt the instructors really enriched the experience and teaching. I would definitely recommend to all as the course is so insightful and the teaching is amazing.

Alex Anne

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The course was excellent and very well delivered. Paul’s knowledge and delivery were of a really high standard and the content was pitched suitable for all candidates; really impactful.

Manchester City FC

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Paul is fantastic in his delivery – he is so helpful and educational. I loved the course and can’t wait to make changes.

Anon

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Great 2 day MHFA course with Rich and Paul. Very informative and gives you the tools and confidence to go forward as a MHFA. Would highly recommend, some very emotive material but both Paul and Rich are sensitive in delivering this and check in where appropriate.

Ruth

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